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News & updates

Stories from the TLC family, covering staff milestones, team news and useful guides for families in North Wales.

Congratulations Ashiq Rubel, Level 2: Ashiq being presented with the Level 2 Health and Social Care certificate by Assistant Manager Sophie Lowe outside Chaseley House
Staff story

Well done Ashiq: Level 2 Health and Social Care achieved

Care Worker Ashiq Rubel has completed the Level 2 Health and Social Care qualification, the recognised foundation for a career in care in Wales.

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Yash Bandara smiling alongside a TLC colleague after completing the Level 2 Health and Social Care qualification
Staff story

Congratulations Yash: Level 2 Health and Social Care complete

Senior Care Worker Yash Bandara has successfully completed the Level 2 Health and Social Care qualification, adding a recognised qualification to a year of real progress at TLC.

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Cai Williams celebrating his Level 3 Health and Social Care qualification
Staff story

Distinction for Cai: Team Leader passes Level 3 Health and Social Care with flying colours

Team Leader Cai Williams has achieved a Distinction in his Level 3 Health and Social Care qualification, with his assessor praising his knowledge, professionalism, and leadership.

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Care Inspectorate Wales inspection report 2026
Company news

Our latest CIW inspection: Excellent for Well-being

Care Inspectorate Wales visited us on 13 April 2026. We are proud to share the results: Excellent for Well-being, Good for Care and Support, and Good for Leadership and Management. No areas for improvement were identified.

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Marvin celebrating three years of service with TLC
Staff story

Three years of growth and a promotion well earned: celebrating Marvin

Marvin has reached three years with TLC and earned a promotion to Senior Care Worker. From zero experience to trusted carer and now assessor, his journey is one of dedication, warmth and quiet pride.

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TLC team members celebrating qualifications and achievements
Staff story

Celebrating Our Team — Qualifications, Achievements and What Comes Next

This month we celebrate a group of TLC team members who have gone above and beyond — completing Level 2 and Level 3 qualifications, qualifying as a Moving and Handling Passport Trainer, and embarking on the Future Leaders Course.

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TLC team celebrating Senior Care Worker promotions
Staff story

Celebrating our Senior Care Worker promotions

Eight members of our incredible care team have been promoted to Senior Care Workers. We are thrilled to celebrate Ryan, Lahiru, Natalie, Marvin, Roshan, Shantha, Yash, and one further colleague on this well-earned milestone.

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The new Tender Loving Care website on a laptop screen
Company news

A new website, a fresh chapter: welcome to our new digital home

We've launched a brand new website for Tender Loving Care, designed from the ground up with the families and communities we serve in mind. Here's what's new and why it matters.

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Lahiru Wickramasinghe celebrating three years with TLC
Staff story

Three years, a promotion and a smile that never stops: celebrating Lahiru

Lahiru Wickramasinghe marks three years with TLC, moving from a career change overseas to Senior Carer and Training Coach. A story of dedication, cultural values, and career growth in North Wales.

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Dilwyn celebrating 10 years with the TLC team
Staff story

Ten years of dedication: celebrating Dilwyn's service

This month, we celebrated a truly special milestone: ten years of outstanding care from our wonderful carer Dilwyn. We couldn't be prouder.

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TLC managers team event
Recruitment

We're growing: carer roles available across North Wales

TLC is expanding our team of home carers across Conwy and Denbighshire. No experience needed, just the right values. Apply in two minutes.

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CIW inspection report for Chaseley House 2025
Company news

Chaseley House passes CIW inspection with no compliance issues

We are pleased to share the results of our latest Care Inspectorate Wales inspection at Chaseley House. No compliance issues were identified and residents said they are happy with the care they receive.

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TLC daffodil brand graphic
Company news

What is domiciliary care? A guide for North Wales families

If you're looking into care options for a loved one, domiciliary care might be exactly what they need and exactly what they want. Here's a plain-language guide.

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Are you a carer looking for work in North Wales?

We're always looking for people with the right values. No experience needed.

See careers at TLC