Home care services
Expert home care, tailored to every individual in North Wales
Domiciliary care means professional, compassionate support delivered in the place that matters most: your own home. We build every care package around the person, not the other way round.
Make a care enquiryWhat is domiciliary care?
Domiciliary care (also called home care or community care) is professional support delivered to someone in their own home. Rather than moving into a care facility, your loved one stays where they feel safe, comfortable and independent, with a trained TLC carer visiting as often as needed.
It's ideal for older adults who want to maintain their independence, people recovering from illness or surgery, or anyone who simply needs a reliable helping hand with the tasks that have become difficult.
Our care services
Every service is provided by trained, supervised carers, with 8 supervisors available to support both clients and care teams.
Personal Care
Dignified, sensitive support with the personal tasks that help you start each day feeling comfortable and confident.
- Bathing, showering and personal hygiene
- Dressing and grooming assistance
- Toileting and continence support
- Skin and pressure area care
- Oral hygiene
Medication Support
Careful, reliable support to ensure medications are taken safely, at the right time and in the right dose.
- Medication prompts and reminders
- Administering prescribed medication
- Collecting prescriptions
- Liaison with GPs and pharmacies
- Maintaining accurate medication records
Companionship
Warm, genuine company to brighten the day, because wellbeing is about far more than physical care.
- Friendly conversation and social visits
- Accompanying to appointments or outings
- Supporting hobbies and interests
- Mental stimulation and gentle activity
- Reducing isolation and loneliness
Household Support
Practical help around the home so your loved one can enjoy a clean, safe and comfortable environment.
- Light domestic cleaning
- Laundry and ironing
- Shopping and errands
- Waste disposal and recycling
- Keeping the home tidy and hazard-free
Meal Preparation
Nutritious, home-cooked meals tailored to tastes, dietary needs and cultural preferences.
- Planning and preparing hot meals
- Catering for dietary requirements
- Encouraging good nutrition and hydration
- Breakfast, lunch and dinner visits
- Support with eating and drinking where needed
24-Hour & Night Care
Around-the-clock support for those who need care throughout the day and night, with waking nights and sleep-in calls available.
- Waking night care
- Sleep-in calls
- 24-hour live-in support
- Night-time personal care
- Overnight monitoring and reassurance
Hospital Escort & Sit-in
Accompanied support to and from appointments, with sit-in companionship for those who need a familiar face nearby.
- Hospital and clinic escort
- Waiting room companionship
- Post-appointment support at home
- Sit-in service for peace of mind
- Liaison with medical staff where needed
How it works
Getting started is simpler than you might think.
Call or message us
Reach out by phone or our contact form. We'll have an initial chat about your needs with no obligation.
Free home assessment
One of our team visits at a time that suits you to understand exactly what support is needed.
Added to a care round
Your loved one is scheduled into one of our local care rounds, matched to a carer in their area. Visits start and we review the plan regularly.
Areas we cover
We provide domiciliary care across North Wales. If you're not sure we cover your area, just call us.
What families say
Real reviews from the families we support, straight from Google.
Andrew Rosamond
a month ago
TLC cared for my mum at home for 17 years until she recently passed away. I can honestly say that without their care and support mum would have inevitably had to go into a care home rather than live out her days at home,…
Jackie
4 years ago
Caring for my elderly father long before the pandemic and during has only been made possible by the devotion of TLC carers. TLC have always responded fully for our changing requirements and have tried their hardest to p…
Obed Asare-Bediako
a year ago
TLC is exactly its name Tender , Loving and Care. Management are very supportive, carers are very devoted and caring and service users are lovely .
Funding your care
We work with both privately funded and local authority funded clients. If you're unsure how to fund care, we're happy to help you understand your options, including how to request a care assessment from your local council. Contact us and we'll talk it through. There's no obligation and no pressure.
Ready to arrange care for your loved one?
Call 01492 592177 or complete our care enquiry form and we'll be in touch within 24 hours.