TLC

Welcome · Croeso

Please choose your language · Dewiswch eich iaith

Skip to main content
All of Conwy County · Llandudno · Colwyn Bay · Abergele · Penmaenmawr · Llanfairfechan & beyond

Home care that feels like family

Cymraeg ar gael · Welsh available

Family-run domiciliary care across North Wales, delivered by a team that genuinely cares. Three sisters. Over 60 years of experience. Here for you.

CIW regulated
Care management team
Family-run since 2008
60+
years combined experience
120+
carers & support staff
Family-run
since day one
CIW
regulated by Care Inspectorate Wales

Care you can trust. A team that truly cares.

What makes TLC different isn't just what we do. It's how we do it.

Family values

We're not a franchise or a corporate agency. We're three sisters who started TLC because we believe in doing care properly, with genuine warmth and personal attention.

Expert support

All our carers are fully trained, DBS-checked, and supported by a dedicated care management team available every day. You're never left wondering who to call.

Experienced team

Over 60 years of combined experience between our founding sisters alone, with a team that stays because they love the work and feel valued.

The TLC founding sisters as children in Welsh costume

Our story

Three sisters. Over 60 years of care.

Tender Loving Care was founded by three sisters, Olwen, Cathy and Helen, who shared a vision: that everyone, regardless of their needs, deserves to remain in their own home, surrounded by what they love, with the right support around them.

Between them, they brought over 60 years of hands-on care experience. Their daughters Andrea and Sarah have since joined the team in management roles, keeping TLC firmly a family business, rooted in the communities of North Wales it serves.

Every decision we make comes back to one question: would we be happy with this for our own family? If the answer is yes, it's the TLC standard.

Read our full story

Domiciliary care services

From daily personal care to companionship, every service is tailored to your loved one in their own home.

Personal Care

Dignified, sensitive support with the personal tasks that help you start each day feeling comfortable and confident.

Learn more →

Medication Support

Careful, reliable support to ensure medications are taken safely, at the right time and in the right dose.

Learn more →

Companionship

Warm, genuine company to brighten the day, because wellbeing is about far more than physical care.

Learn more →

Household Support

Practical help around the home so your loved one can enjoy a clean, safe and comfortable environment.

Learn more →

What families say about us

Real reviews from Google, updated daily.

A

Andrew Rosamond

a month ago

TLC cared for my mum at home for 17 years until she recently passed away. I can honestly say that without their care and support mum would have inevitably had to go into a care home rather than live out her days at home,…
J

Jackie

4 years ago

Caring for my elderly father long before the pandemic and during has only been made possible by the devotion of TLC carers. TLC have always responded fully for our changing requirements and have tried their hardest to p…
O

Obed Asare-Bediako

a year ago

TLC is exactly its name Tender , Loving and Care. Management are very supportive, carers are very devoted and caring and service users are lovely .

Looking for a meaningful career in North Wales?

No experience needed. Just the right values.

We offer full training, flexible hours, real progression and the kind of supportive workplace you'll want to stay in.

Find out more about joining TLC

Latest news

Stories from the TLC family

Lahiru Wickramasinghe celebrating three years with TLC
Staff story

Three years, a promotion, and a smile that never stops: celebrating Lahiru

Lahiru Wickramasinghe marks three years with TLC — from a career change overseas to Senior Carer and Training Coach. A story of dedication, cultural values, and career growth in North Wales.

Read more →
Dilwyn celebrating 10 years with the TLC team
Staff story

Ten years of dedication: celebrating Dilwyn's service

This month, we celebrated a truly special milestone: ten years of outstanding care from our wonderful carer Dilwyn. We couldn't be prouder.

Read more →
TLC managers team event
Recruitment

We're growing: carer roles available across North Wales

TLC is expanding our team of home carers across Conwy and Denbighshire. No experience needed, just the right values. Apply in two minutes.

Read more →

Ready to talk? We're here to help.

Call us on 01492 592177 or send a message. We respond to every enquiry within 24 hours.

Get in touch
🔒 Staff portal