Staff story
Well done Ashiq: Level 2 Health and Social Care achieved
Care Worker Ashiq Rubel has completed the Level 2 Health and Social Care qualification, the recognised foundation for a career in care in Wales.
Read more →All of Conwy County · Llandudno · Colwyn Bay · Abergele · Penmaenmawr · Llanfairfechan & beyond
Home care that feels like family
Cymraeg ar gael · Welsh available
Family-run domiciliary care across North Wales, delivered by a team that genuinely cares. Three sisters. Over 60 years of experience. Here for you.
CIW regulated
Care management team
Family-run since 2008
60+
years combined experience
120+
carers & support staff
Family-run
since day one
CIW
regulated by Care Inspectorate Wales
Care you can trust. A team that truly cares.
What makes TLC different isn't just what we do. It's how we do it.
Family values
We're not a franchise or a corporate agency. We're three sisters who started TLC because we believe in doing care properly, with genuine warmth and personal attention.
Expert support
All our carers are fully trained, DBS-checked, and supported by a dedicated care management team available every day. You're never left wondering who to call.
Experienced team
Over 60 years of combined experience between our founding sisters alone, with a team that stays because they love the work and feel valued.
Our story
Three sisters. Over 60 years of care.
Tender Loving Care was founded by three sisters, Olwen, Cathy and Helen, who shared a vision: that everyone, regardless of their needs, deserves to remain in their own home, surrounded by what they love, with the right support around them.
Between them, they brought over 60 years of hands-on care experience. Their daughters Andrea and Sarah have since joined the team in management roles, keeping TLC firmly a family business, rooted in the communities of North Wales it serves.
Every decision we make comes back to one question: would we be happy with this for our own family? If the answer is yes, it's the TLC standard.
Domiciliary care services
From daily personal care to companionship, every service is tailored to your loved one in their own home.
Personal Care
Dignified, sensitive support with the personal tasks that help you start each day feeling comfortable and confident.
Learn more →Medication Support
Careful, reliable support to ensure medications are taken safely, at the right time and in the right dose.
Learn more →Companionship
Warm, genuine company to brighten the day, because wellbeing is about far more than physical care.
Learn more →Household Support
Practical help around the home so your loved one can enjoy a clean, safe and comfortable environment.
Learn more →Regulated by Care Inspectorate Wales
TLC is registered with and regulated by Care Inspectorate Wales (CIW), the independent regulator for social care in Wales. View our latest inspection report and ratings directly on the CIW website.
View our latest inspection reportLooking for a meaningful career in North Wales?
No experience needed. Just the right values.
We offer full training, flexible hours, real progression and the kind of supportive workplace you'll want to stay in.
Find out more about joining TLCLatest news
Stories from the TLC family
Ready to talk? We're here to help.
Call us on 01492 592177 or send a message. We respond to every enquiry within 24 hours.
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